FAQs

Frequently Asked Questions

Q: How long do cookies stay fresh? A: Storage varies by product:
- Chewy Dubai Cookies: Store in the fridge up to 3 days. Wait 10 minutes before eating for best texture. 

Q: Are your cookies gluten-free or vegan?
A: No. Our cookies are not gluten-free and not vegan. They contain dairy, eggs, and other animal products.

Q: Do your products contain allergens?
A: Yes. Some of our products contain pistachio, tree nuts, and other allergens. Always check the product description for specific allergen information before ordering. If you have severe allergies, contact us before purchasing.

Q: Do you ship nationwide?
A: Not yet! We currently offer local pickup at our San Diego pop-ups. Check our schedule on the home page.

Q: Can I order for events/catering?
A: Yes! Email us at noritreatsyou@gmail.com or contact us through Instagram @noritreats.co to discuss bulk orders.

Q: What payment methods do you accept?
A: All major credit cards and digital wallets through Shopify.

Q: Do you take custom orders? A: Reach out! We love custom requests for special occasions.

Q: How do I know which pop-up is near me?
A: Check the pop-up schedule on our home page. We cover San Diego regularly.

More questions? Contact us!